Massachusetts Courts: Discovery
Going to court is a complex process, which can add to the emotional burden of its users. I conducted activity-based interviews to understand people’s relationship with two things very common in the court experience, the unknown and anxiety.
Interviews | Personas
Client Project
Massachusetts Courts: Usability
Users of the Massachusetts Courts website have trouble finding relevant information on important court matters. Our team conducted a group expert review and usability study to uncover pain points and recommend design solutions.
Group Expert Review | Usability Study
Client Project
Toast
Toast aspires to grow the adoption of its kiosk in quick-service restaurants. Our team used data-driven research methods to inform our design of a kiosk interface, which focused on improving grab-n-go item selection and food allergy menu navigation.
Interviews | Personas | Usability Study | Wireframing | Prototyping
Client Project
Spirit Halloween
This Halloween retailer presents users with an overwhelming number of choices and limited filtering options. In order to improve the findability of Halloween costumes I redesigned the information architecture and navigation layout of the web and mobile experience.
Information Architecture | Prototyping
Video
My video editing demo reel and short documentaries
Graphic Design
Examples of my print and digital graphic design work